Samsung is expected to announce in the coming weeks, and the results of its investigations to the problem that led to the Galaxy Note 7 to explode. The company has carried out several investigations in the unit to determine the cause of the failure that ended up causing the discontinuance of sales of the device.
Information from the Korean press are that, since the 11th of November, the manufacturer has started a new round of investigations, with the assistance of government agencies of the United States and South Korea, in addition to the security agencies.
Now, according to a report this Tuesday, Samsung is ready to release the results of its own investigation. Initially, it was believed that the battery would be the main problem. The manufacturer of the component is still trying to regain the trust of their customers.
In September, Samsung initiated the program of recall of the original units of the Galaxy Note 7. Weeks after the first replacement units being delivered, new reports of explosions emerged, which has led the company to discontinue the device.
Apparently, however, a series of factors caused the explosions. The battery may have been only a factor of ignition of the fire. After that models replacement continued to explode, the company thought it better
According to the official data, about 4.3 million phablets have been sold since the launch in August. There are still units in use around the world, and Samsung tries to convince the owners to return the device – although, apparently, have sent notifications to the devices wrong.
The company still does not know what to do with these millions of units returned in the first and in the second recall. There have been rumors that Samsung would sell the appliances reconditioned in the near future. You buy?
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