It was everything to save customers. Samsung offers a program of upgrade to the southern koreans affected by the problems of the Galaxy Note 7. These may change the defective devices by a Galaxy S7, for half the price, and then move on to the Galaxy S8 or Note 8, which will be released in the next year.
The Samsung seek to limit the damage to the image, after the suspension of the production and sale of the Note 7, because the fire of the batteries.
The program of upgrade joins the award of financial incentives, already in progress, about 88 euros per client.
however, more than 520 south koreans have joined together in going to court to ask for compensation higher, on the order of 500 thousand won (about 405 euros) for the client.
In the action filed with a court in Seoul alleges that the problems have caused anxiety to the customers who were forced to resort several times to the technical support to check their devices or to change them.
Samsung faces a complaint that is similar in the United States.
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