Who to ask for a complete refund of your money or exchange the Note 7 for a smartphone of another brand is going to receive extra money
Samsung will give money to customers who, in the United States, to exchange your Galaxy Note 7 for other phones, including other brands, like rival Apple.
The technology company announced this week that it would stop producing the latest model of the Galaxy Note and that all of the copies sold were to be returned, due to the anomaly that causes the batteries of these smartphones explode.
Already this Thursday, Samsung revealed that they will give 100 dollars (about ninety euros) to customers who choose to switch to the Galaxy Note 7 for any other phone from Samsung, and it will offer 25 dollars (about 22 euros) to those who ask for a complete refund of your money from your smartphone or want to exchange the Note 7 for a piece of equipment from another brand, according to The Guardian.
The goal is to limit the losses that the failures of the Galaxy Note 7 caused on the reputation of the brand. This measure has already been adopted in South Korea, where the company admits that it is trying to compensate the customers for the “great inconvenience”.
“We are committed to doing everything we can to improve the situation,” said the president of Samsung Electronics in the us, Tim Baxter, The Guardian.
the error is from The technology company is expected to open the space to the rivals, Apple, Huawei and the newly released smartphone of the Google, Pixel.
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