Samsung has decided to suspend the production of the Galaxy Note 7, according to Reuters, after you have asked the stores to stop selling the equipment and to the customers that switch off the unit and ship it for return, due to the risk of explosion.
In a statement, Samsung has asked all of its "global partners to stop the sales and exchanges of the Galaxy Note 7 while the investigation takes place".
Now, the Reuters warrants, citing an unidentified source, that the production of the device will even stop, which can lead to losses of 17 billion dollars for the brand’s south Korean, accounting for about 19 million phones unusable.
The first action from Samsung provided for the collection of 2.5 million devices and the replacement with a new one, after you if you find that the problem was in the construction of the battery of the equipment because of an error in a vendor.
Samsung has also asked the owners of the equipment for you to shut down. Customers should "turn off the phones and use the alternatives available, such as the return of the money at the point of purchase".
"We are working to investigate the recent cases involving the Galaxy Note 7. As the safety of consumers remains our highest priority, Samsung will ask all the operators and partners in retail at the global level to stop the sales and trade while the investigation takes place".
The Samsung shares sank 7.5 percent after the information to be disclosed.
(updated to 11h22 with the information of suspension of production)
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