The Samsung will distribute from December 19, an operating system upgrade for the smartphone Galaxy Note 7 that will prevent them from being refilled and, thus, to be used by the users. The measure is after the company have done a recall the world of the device. For problems in the battery, some units of the device have suffered overheating and exploded. The information is from the newspaper “The New York Post”.
“A software update will be released starting December 19 and will prevent the devices Galaxy Note, 7 of the load, eliminating their ability to function as mobile devices.If you have not yet returned your device, you should immediately turn it off and contact your service provider to obtain a refund or exchange,” says Samsung in a statement released on Friday.
according To the south Korean manufacturer, about 93% of the appliances that were distributed have been returned. Launched in August, more than 5 million Note 7 have been sold all over the world.
The Samsung eve disclose until the end of the year that caused the explosion of different smartphones model Galaxy Note 7. According to information of the newspaper “The New York Post”, a new round of investigations, which began on November 11, made by experts Korean and american, must submit before the start of 2017 what were the failures that led the devices to suffer overheating and consequent fire.
According to the american publication, the main hypothesis studied by the experts is that the devices have been a problem in the battery, but failures in other components of the smartphone have not yet been discarded.
it is Worth remembering that as soon as the first smartphones had problems, Samsung has made the exchange of batteries, but, in some cases, the devices were again present problems of overheating, which forced the company to ask for the recall world all devices on the line Note 7.
according to a source from the publication, the Samsung considers, after discovering what the problems are with the devices, fix them definitely, and resell them with higher prices into account. The Note 7 was released in August and came to sell almost 5 million units around the world.
While the investigations on the problems in the line are moving ahead, the Samsung is preparing to present its new smartphone, the Galaxy S8, still in the first quarter of next year.
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