Samsung said, this Friday, it will suspend smartphone sales Note 7. The origin of the withdrawal from the market of the product are detected problems in the machine’s battery. at a press conference, Samsung also ensured that all devices which have since been sold will be collected and customers will be refunded the amount. Among the reward for the damage, the company will allow customers to replace, at no extra cost, the Samsung Galaxy Note 7 other smartphone company. Without revealing what the defect found, the south Korean company said were detected at least 35 equipment problems with the battery. on the internet, there were reports of people whose smartphone burned while charging the battery, as other shows a video posted on YouTube . According to the company, the collection and respective replacement of equipment, whether sold to customers and as available in retail, should take about two weeks. However, Samsung says that the replacement of the Galaxy Note 7 in South Korea should begin on 19 September. At this time, the smartphone’s main competitor Apple had already been presented in ten different countries and has is for sale in China. in Portugal, the equipment was not yet available for sale, but would hit stores from September 9. in China, smartphones which have since been sold will not be collected because, according to Samsung, these devices use a different battery model. the company spokesperson did not confirm the exact number of devices that will be collected, but said to to date it has been sold 2.5 million Galaxy Note 7. the Samsung Galaxy Note 7 was introduced to the world on 19 August and the criticism had been shown to be satisfied with the smartphone features and improvements over the last model.
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