SEOUL – THE Samsung suggested on Monday that the battery was responsible for the explosion of the mobile phone Note 7, which have already caused a loss of US$ 5.3 billion in its operating profit. In addition, the company reported that the design of the new smartphone, Galaxy S, should be postponed because of the need to increase the security of its products after the problems with the Note 7.
After months of debate because of the scandal of the Note 7, the world’s largest manufacturer of mobile phones said that batteries from two suppliers are the reason for the problem of the model. Responsible for the division of cellular, Koh Dong-jin, said that the procedures to prevent new fires have already been put in practice, to the extent that the market waits for this year’s first release since the Note 7, the Galaxy S8.
— The lessons of this incident are deeply reflected in our culture and process. Samsung Electronics will work hard to regain the trust of the consumer," said Koh Dong-jin.
Despite this, the new model, the Galaxy S8 will still not be presented at the World Congress of Mobile, in Barcelona, which begins on 27 February and is the traditional launching point of the products of the sector. He did not comment on when the company plans to launch the product.
Investors come to follow with attention the investigations on the Note 7 to ensure that the company will know how to deal with the issue. The reputation of the Samsung took a blow with the announcement of the recall of the Note 7, but the new model also presented problems. Photos of apparatus the molten invaded the social networks and airlines have banned passengers to travel with the product.
The Note 7 was pulled from the shelves by the company just two months after the release, in what is already considered one of the great failures of the technology industry. Investigations of internal experts and their dependents have avoided problems in the hardware and in the software of the device. Rather, they were defects in the batteries which caused short-circuits, according to Koh.
on Monday, Samsung has not yet named the suppliers of batteries, but had previously been identified as Samsung SDI Co Ltd and China’s Amperex Technology Ltd (ATL). In a statement, the SDI said that it will invest US$ 128,56 million to improve the safety of the products and expects to continue as a supplier of Samsung.
The giant of smartphones said that assumed liability for the characteristics of the products and not planned legal actions. At the time of launch, the company highlighted the ability of battery life, and fast for loading as the main advantages of the product.
No comments:
Post a Comment