Samsung: defects in the batteries caused fires of the Galaxy … – Public.en

Samsung Electronics revealed that it was defects in the batteries that caused the fires in your mobile phone model Galaxy Note 7, which had to stop manufacturing.

internal Investigations and independent “have concluded that the batteries were the cause of the incident with the Note 7,” said the south Korean company in a statement on Monday. The batteries were from two different manufacturers and had some manufacturing defects and flaws in the design that caused a short circuit, writes Reuters.

After the fiasco of Note 7, 40% of the customers say that they do not return the purchase in Samsung

the head of The division of mobile phones, Koh Dong-jin, he explained that the publication of the report was motivated by the need for the company to "regain the trust" of consumers after a loss of about 6.1 billion won (approximately 4.863 million euros).

Koh Dong-jin said that the incident was a “lesson” and that the consequences are “deeply reflected in the culture and process” of the brand, cites Reuters.

The Samsung has not revealed the name of the suppliers of the batteries are defective, but they had already identified before as affiliates of Samsung SDI and Amperex Technology Limited, a chinese company. According to Reuters, Samsung has already stated that it assumes responsibility and will not move forward with any legal action against the suppliers.

To prevent situations of this kind, if you turn the repeat, the brand announced that it will implement a verification system of the batteries with eight points. The experts remain unconvinced about the sales of the new devices of the brand: Park Chul-wan, former director of the Centre of Batteries of the Institute of Technology and the Electronics of Korea, the consumers will only accept the results of this survey, if the new S8 – which is still not known when it will be released – is not present problems.

Samsung said it has not decided whether or not to reuse some parts of the Note 7 that were returned. A close source, cited by Reuters, says the company is examining the chance of selling some of the equipment Note 7 as reconditioned, after having recovered 96% of the 3.06 million devices sold.