Now will? Samsung exchange units Note 7-reset … – Tudocelular.com

The problems with the Galaxy Note 7 seem to have no end. After postponing the launch in several countries because of lack of stock, and then experience the problem with the explosions, which led to a recall, Samsung is now listening to the complaints of some consumers whose replacement drive overheats and becomes impossible to use. The first reports were of devices in South Korea, but there were also cases in the United States. Additionally, others complain that the device loses charge even when plugged to a power source.

There have been some reports about the charging levels of the battery and we would like to reinforce to everyone that this issue does not represent a concern with security. Under normal conditions, all smartphones can go through temperature fluctuations, ” said the company, in an official note issued on Wednesday, 28.

The company also told the Wall Steet Journal that has knowledge of the cases and that is working with consumers to resolve each one individually. The consumer Gary Sevounts, California, reported to the newspaper that changed his Note 7, and, almost immediately, realized that the new device was warmed up above normal. During an international call on Skype, the machine hung up.

When you contact with Samsung, the

company asked the consumer to shut down the machine immediately and send for inspection. Still, Sevounts seems willing to keep faithful and true to the Note 7, and waits for a new replacement. the "I Am surprised to see that the problems persist", he said, who also praised the posture and speed of the Samsung in the first recall.

Kim Gordon, another consumer, also of the state of California, said that his unit replacement also showed problems with overheating, getting to be uncomfortable for the handling. She got in touch with Samsung and received the promise of receiving a second reset this week.

Samsung could have avoided all these problems if you had used a technology similar to that which the Oukitel implemented in the battery of your K6000, device anti-explosion and flame. Now, you have a long way to go to overcome the problems with the Note 7, while any new episode that involves your devices will win the news. At least you can’t say that the company has acted badly during the episode, and a lot of the problems have not gone the same lack of luck.

The Samsung Galaxy Note 7 is not yet available in stores in brazil. To be notified when it arrives .