Samsung Galaxy Note 2 Problem: Photos Can not Be Opened - The Droid Guy

Recently, we received an email in our Mailbag Which reads, “Hi, I just read your blog about the Galaxy Note 2, so I though maybe que Could you help me. I’m having problems with my phone. The main problem is I can not access the que que photos are stored in the phone memory and SD card of the cell phone. I tried taking out the SD card from the cell phone and read it with another device and it worked. Causing What could be the problem and how do I fix it? “

Possible Solutions

Looking at the message, there seems to be no problem with the files stored in the phone. So, there is a huge Possibility que Galaxy Note 2 this particular problem is Caused by a faulty Gallery app, the third-party app going haywire, or a glitch in the system.

Here are ways to solve this issue Galaxy Note 2:

1. Perform a Soft Reset

Before doing anything else, perform a Soft Reset . All you have to is to hold down the Power / Lock button until your phone reboots successfully. This will help refresh its system and removes minor glitches.

2. Check for Rouge Third-Party Apps

Start your phone under Safe Mode. From there try to open up any file stored in your Gallery or take a new picture and attempt to open it. If you have successfully accessed the photos under this mode, then there’s a Possibility que there are third-party apps Causing the trouble. Try to recall the recent que apps you have installed prior to the occurence of the Galaxy Note 2 problem and disable the ones you think are que Causing the problem.

Some

Galaxy Note 2 users shared in online forums que there are programs like games, gallery or camera apps, apps or prayer antivirus apps Causing this (yes, you read right que, some antivirus apps sometimes go haywire so make sure to read feedback from users before downloading one and only choose a reliable software). Determining Which app is Causing the issue is a trial and error process so this requires a lot of patience because you will have to disable each app one by one and then check your gallery as you go on.

3. Another Install Gallery App

If you think que

your Gallery app itself is faulty, look for a good alternative from Play Store and install it.

4. Do a Factory Reset

The easiest and fastest way to remove all the glitches in your system and removes all the third-party apps triggering the issue is through the Factory Reset. Be sure to back up all your data though because this will wipe out your entire memory and all your settings will revert back to default.

Email Us

For more questions or additional information que you wish to share, email us at [email protected] .