Monday, January 19, 2015

First meeting with a client? Take a note – Administrators

First meeting with a potential client does not seem to be easy. For starters sellers appears to be the toughest test of his professional career. For experienced a care not to lose business by falling into a routine. Therefore, it is essential to plan the meeting noting key questions before the meeting.


 

Take note of what you need to know before meeting with the first customer will be crucial to keep the focus of the meeting without losing or disperse the conversation with what is not useful. Ask a question too can also leave the first tiring and unproductive contact. It is important to first contact some basic questions:

 


• How does your business?
• How do you do?
• What are your suppliers, customers and partners
• What can I do to improve your results?

 


As your business works?

 

With this first question you get to know your customer truly. Even if you already have domain of your market, you become intimately see the potential customer. Right now you know the history of the organization, past, current and future challenges. Get to see what she could not before when researching on the client. In this first contact you also have to seek to know the career of the person you are dealing with and what their influence within the company.


 

How do you do?

 

In this second moment you focus on knowing the strategies that the client does to achieve its goals and objectives. Also fit here some institutional questions such as how many employees, how many branches, which equipment or fleet. This way you get to know not only how to work, but what he uses in the operation of your business.


 

What are your suppliers, customers and partners?

 

With this question you begin to expand the horizon before you offer your products and services. By responding to the potential customer, you begin to trace their strategies to close the deal. Therefore it is essential to know who he works, he works for and with whom he says. With these details go to the last question.


 

What can I do to improve your results?

 

Before this question is important that you have already acquired enough your customer information with the above questions. Even if you spend more time with the above questions, you should be safe before moving on to the decisive moment. Do not be rushed in immediately wanting to offer their products or services. Listen to customer response and understand what it really needs. Find out how he has done lately to meet its results. From the specific information they acquire, trace their strategies to present their proposals seeking to meet the needs of your customer. You may be able to close business in the first contact or not. If you do not close, use this time as an opportunity to mark a forthcoming meeting and increase your chances of winning another potential customer to its portfolio.


 


Anyway, to make these questions become a habit is essential for a first commercial contact. From there you will realize the importance of maintaining an I form and will improve the quantity and quality of the questions which broaden the possibility to do good business. Take a note and good sales.

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