iPhone lost its position in smartphone user satisfaction for the Galaxy S3 and Note 2, organized annually by the American Customer Satisfaction Index (ASCI). The handsets from Samsung tied for first with an approval rating of 84%. Apple, which has dominated the research in 2012, appears again with the iPhone 5 and 4S, both with an index of 82%.
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director of ASCI, David VanAmburg, blames the lack of innovation of the latest Apple iPhone for the fall in the polls. “Not only that Samsung overtake all iPhones, Apple consumers themselves do not see much difference between the iPhone 4, 4S or 5,” he explains.
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The survey was conducted before the release of Galaxy S4 in March this year. The ranking is organized annually with the 10 best-selling models in the United States. Flashlight in the list and got the Blackberry Curve and Bold smartphones her with 67% and 64%, respectively.
Check out the complete rankings:
| Model | Satisfaction |
|---|---|
| Samsung Galaxy S3 | 84% |
| Samsung Galaxy Note 2 | 84% |
| iPhone 5 | 82% |
| iPhone 4S | 82% |
| iPhone 4 | 81% |
| Motorola Razr Maxx HD | 80% |
| Samsung Galaxy S2 | 78% |
| Motorola Razr | 77% |
| BlackBerry Curve | 67% |
| BlackBerry Bold | 64% |
Via Macrumors
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